Technical Consultant – Junior

Service Delivery · Auckland, Freemans Bay
Department Service Delivery
Employment Type Employee
Minimum Experience Entry-level

Be at the forefront of developing technology that is transforming the air travel industry.

Veovo, part of the NZX listed Gentrack Group, is a frontrunner in airport management technology. Our software is used by airports to improve how they run their operations and deliver brilliant traveller experiences. We bring innovation and pace to the market and are rapidly growing into a leader in transport-related artificial intelligence. 

With clients in 23 countries, a head office in New Zealand and offices in the UK, Poland, Denmark, and the US, Veovo offers a world of opportunity. Working within an exciting, continuously evolving airports market, Veovo is a great place to carve out the next stage in your career. Veovo is a thriving New Zealand business with more than 25 years of success in designing, building and supporting specialist software solutions for airports around the world. Our software solutions are leading in their fields and this is the result of a team of exceptionally talented and hard working employees.

We are looking for a talented Technical Consultant to join our team. This is now your opportunity to join a rapidly growing organisation that enjoys celebrating success and delivering challenging projects to some of the most innovative airports around the globe.

About the role:

You will be committed to learning how to analyse service requests from customers providing programming and software delivery expertise for modifications and fixes of Veovo software and solutions. You will be expected to be an active participant in all respects of your assigned team.

You will undertake specific Product and Technology training to enable you to get started in your role and this process will be supported by your team and your Manager on an ongoing basis.

Responsibilities of the role:

  • Carry out programming of software modifications and new developments
  • Documentation of code and user documentation
  • Installation of new systems including project management
  • Assist with software and process Quality Assurance
  • Provide customer training
  • Analyse customer or new product requirements and writing specifications
  • Provide 24 hour on-call problem resolution support (rostered)
  • Guide and Mentor other team members.
  • Be a positive influential force for technical best practice within the team.

Requirements of the role

To be successful in this role, you will ideally come from an application support/technical background and ideally have technical and programming skills and knowledge. You are capable of using Standard software packages (such as MS Office, drawing software, OS) and have experience with an object orientated programming language. Additionally, you have good analytical, problem solving and critical thinking skills with strong attention to detail. Furthermore, knowledge of SQL will be highly regarded. 

You have great stakeholder management skills and an optimistic outlook on life, common sense and a sense of humour are essential. Detailed knowledge of airport operations would be desirable as well. 

What we offer

  • Competitive salary based on your level of experience
  • Permanent fulltime opportunity
  • Group covered Health Insurance
  • Working with cutting edge technologies
  • Supportive team environment
  • Rapid growth opportunities and structured professional training
  • Flexible working hours and working from home opportunities
  • Exciting and innovative projects in the aviation industry
  • Inner city office complete with basketball/tennis court, table tennis, pool table and bbq


This is your opportunity to join an organisation that has a great positive culture and a mindset of continuous improvement. Veovo is enjoying strong international growth and has a bright future delivering challenging software projects to some of the most innovative airports around the globe.


Interested? Click the ‘Apply’ button now!

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  • Location
    Auckland, Freemans Bay
  • Department
    Service Delivery
  • Employment Type
  • Minimum Experience