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Technical Consultant - Intermediate - Veovo

Service Delivery · London, London, City of
Department Service Delivery
Employment Type Employee
Minimum Experience Mid-level

Technical Consultant - Intermediate - Veovo 

London, NW1 

Full time, permanent 

What began as a small team has evolved into one of the world’s most exciting names in software for airports, and we are only getting started! With clients in 23 countries and offices in the UK, Denmark, New Zealand and the USA, Veovo offers a world of opportunity.

The company adopts a relaxed work environment with a diverse and multinational culture. We are now offering an amazing opportunity as a Technical Consultant Intermediate working from our trendy central London offices.

As a Veovo Technical Consultant Intermediate, you will be passionate about technology and how it can be utilised to deliver value-based outcomes for innovative airports globally.  You will foster collaboration between Veovo and our airport subject matter experts, and across the wider airport stakeholder environment.

You will primarily assist in the capture and understanding of airport requirements through workshop and observational sessions, and contribute to the build, configuration, and integration of Veovo solutions to achieve brilliant quantifiable results.  Providing the best customer experience, you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, offering technical delivery expertise as required.

We are a tight-knit team and we will encourage you to be an active participant in all respects of our operation.  You will undertake specific Market, Product and Technology training to enable you to hit the ground running, and this process will be supported by your team and Manager on an ongoing basis.

As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.

Technical Consultant Intermediate duties: 

We are ideally seeking a highly driven and capable person that has had exposure to various elements including:

  • Analyse customer or new product requirements and specification writing
  • Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers
  • Implement Veovo products and solutions
  • Provide customer training
  • Programming of software modifications and development of deployment-specific integration and configuration
  • Technical documentation of deployed solutions and user documentation
  •  Assist with software and process Quality Assurance
  • Provide 24 hour on-call problem resolution support (Rostered) 

Technical Consultant Intermediate required experience: 

  • +3 years’ experience in a similar role
  • Strong analytical, problem solving and critical thinking skills
  • Proven ability to understand and communicate technical and business concepts
  • Ability to collaborate and build strong product delivered solutions 
  • Technical and programming skills in one or more of the following: Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL), C# .NET, JavaScript and Angular framework
  • Demonstrate coding best practice against industry coding standards
  • Working knowledge of SDLC methodologies
  • Capable of using standard desktop software packages
  • Personal responsibility and the ability to work in a team or autonomously
  • Experience in the Airport / Airport Technology sector would be useful

As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel may be required.

What we offer:

  • 24 days of annual leave plus bank holidays 
  • Great work environment with trendy central London offices 
  • Private health insurance
  • Season ticket loan
  • Life assurance
  • Pension contribution 
  • Gym allowance
  • Cycle to work scheme
  • Eye care vouchers
  • Fresh fruit every day
  • Free Yoga sessions every week
  • Subsidized onsite massage 
  • End of month free drinks and pizza
  • Social clubs and activities: bowling, mini golf etc, ice-skating 
  • Access to a benefits platform offering lots of retail discounts 

If you think you have what it takes to be successful in this role as a Technical Consultant Intermediate and are interested in the software solutions industry, please put forward your application. We are looking forward to hearing from you soon!

For more information on the company, please visit our website www.veovo.com

Please only apply for the role of Technical Consultant Intermediate if you have the right to work in the UK and will not, at any point require visa sponsorship. 

***No agencies please***

Thank You

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  • Location
    London, London, City of
  • Department
    Service Delivery
  • Employment Type
    Employee
  • Minimum Experience
    Mid-level